Krankque Privacy Policy

Effective as of June 04, 2025

At Krankque, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. It applies to all users of our website, mobile applications, and related services (collectively, the “Platform”).

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Business registration information, such as company name, address, VAT/tax ID.
  
  
• Contact details such as name, email address, and phone number.
  
  
• Content you submit, including reviews, comments, and feedback.
  
  

b. Automatically Collected Information

• IP address, browser type, operating system.
  
  
• Log data and usage information.
  
  
• Device identifiers and mobile network data.
  
  
• Cookies and similar tracking technologies (see Section 9).
  
  

2. Use of Information

We use the information we collect to:

• Operate, maintain, and improve our Platform and services.
  
  
• Verify business credentials and enforce platform eligibility.
  
  
• Monitor content for compliance with our Terms of Service.
  
  
• Communicate with you regarding your account and support inquiries.
  
  
• Analyze usage trends and measure the effectiveness of our services.
  
  
• Enforce our legal rights and obligations.
  
  

3. Legal Bases for Processing (EU/EEA Users)

If you are located in the EU/EEA, we process your personal data based on:

• Your consent (e.g., to receive marketing emails).
  
  
• Contractual necessity (e.g., to provide services).
  
  
• Legitimate interests (e.g., platform integrity).
  
  
• Compliance with legal obligations.
  
  

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: For hosting, analytics, customer support, and business operations.
  
  
• Legal Authorities: When required to comply with legal obligations or enforce rights.
  
  
• Business Transfers: In case of a merger, acquisition, or sale of assets.
  
  

5. User-Generated Content

All information shared on Krankque, such as reviews or comments, may be visible to other users. Do not post any confidential or sensitive personal information of others. You are solely responsible for the content you post.

6. Data Retention

We retain your personal data for as long as necessary:

• To fulfill the purposes for which it was collected.
  
  
• To comply with legal, regulatory, tax, accounting, or reporting requirements.
  
  
• To enforce our agreements or resolve disputes.
  
  

You may request deletion of your personal data, subject to certain legal obligations.

7. Your Rights and Choices

Depending on your location, you may have rights including:

• Accessing the data we hold about you.
  
  
• Requesting correction or deletion.
  
  
• Objecting to or restricting processing.
  
  
• Withdrawing consent at any time.
  
  

To exercise these rights, contact us at: krankqueapp@gmail.com

8. Security of Your Information

We use industry-standard technical and organizational measures to protect your personal data, including:

• Data encryption in transit and at rest.
  
  
• Access controls and authentication.
  
  
• Regular security reviews and monitoring.
  
  

However, no method of transmission over the Internet is 100% secure.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize returning users.
  
  
• Analyze Platform traffic and usage.
  
  
• Customize your experience.
  
  

You may adjust your browser settings to disable cookies. However, some features of the Platform may not function properly without them.

10. Children’s Privacy

Krankque is intended for use by verified businesses only. We do not knowingly collect data from individuals under 18 years of age.

11. International Data Transfers

Your data may be stored and processed in countries other than your country of residence. By using our services, you consent to such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you by email or through the Platform. Continued use of the Platform after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Krankque Legal Department
Email: krankqueapp@gmail.com

Website: www.krankque.com

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